Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a casino not on GamStop? This page explains how to reach the team behind cougarloverdating.co.uk and what you can expect once you do.

The best way to reach our team

Email is the most reliable channel for getting in touch with us. Write to [email protected] and a member of the editorial team will read your message personally. We aim to reply within two working days, though enquiries that need extra checking — such as a factual query about wagering requirements or a licensing question — can take a little longer.

Telling us upfront what your message relates to helps us route it to the right person and answer more quickly. If your query concerns a specific operator, mention its name; if it relates to a review, a bonus term, or a page on the site, a link or page title helps us find it fast.

What we can help with

• Questions about our reviews — If anything about how we assess casinos not on GamStop, welcome offers, wagering requirements or payment methods is unclear, ask us directly.
• Corrections and factual updates — Terms at overseas casinos change often, from bonus percentages to withdrawal limits. If you have seen something that looks out of date, we want to know.
• Feedback on content — If there is a topic connected to non GamStop casinos, payments, or game selection you think we should cover in more depth, tell us.
• Enquiries from operators or partners — If you represent a casino brand or a payment or software provider and want to introduce yourselves, explain what you have in mind and we will consider it as part of our editorial process.
• Concerns about gambling harm — If you or someone you know is struggling with gambling, please say so in your message. We will point you towards independent support and will not treat this as a routine enquiry.

Why accuracy matters on this site

We publish research-based information about casinos operating outside GAMSTOP and outside UK Gambling Commission licensing, covering areas such as bonus terms, wagering requirements, payment processing and game providers. These details come from operator terms and conditions, which can change without much notice. Where something you read no longer matches what a casino offers, or where you believe a claim needs a second look, your message helps us keep the list of non GamStop casinos and related pages accurate for other readers.

We distinguish confirmed facts from advertising claims wherever we can, and we date material that is time-sensitive. If you spot a gap in that, tell us specifically what looks wrong and, if possible, where you saw the conflicting information.

If you need support around gambling

This site exists to help readers understand casinos, bonuses and terms — not to encourage anyone to gamble beyond what they are comfortable with. If you want to limit or pause your gambling, options include self-exclusion tools on individual casino accounts, deposit and loss limits set directly with an operator, GAMSTOP for UK-licensed sites, and gambling-blocking software installed on your own devices. GamCare offers free, confidential support if you would like to talk to someone independently of any casino. You are welcome to raise any of this in an email to us and we will respond appropriately and without judgement.

What happens once you send a message

1. Your email reaches our team and is read by a person, not a bot.
2. We check whether it needs input from a specific writer or researcher, for instance where it touches a particular review or a claim about a payment method.
3. We reply directly to your email address, usually within two working days.
4. Where your message leads to a correction, we update the relevant page and, where useful, note when the change was made.

Before you write in

A couple of things are worth checking first. We do not process withdrawals, deposits or account issues directly — those sit with the individual casino, so account-specific problems are best raised with the operator's own support team in the first instance. If you have already done that and hit a dead end, our best non GamStop casinos page includes context on how these operators generally handle complaints, which may help you understand your options.

We are also not able to give personal financial or legal advice. If your question is about whether a particular casino not on GamStop is right for your circumstances, we can share what our research found, but the decision to sign up, deposit or continue playing is always yours to make.

Thank you for taking the time to read this and for considering getting in touch. Genuine reader feedback is one of the main ways we keep this site honest and useful, and we look forward to hearing from you.